Friday, February 24, 2023

Compensation from Royal Mail

Compensation From Royal Mail: When And How To Use It Effectively For Your Business?

Every company wishes to have optimised communication. No organisation sends out a message wishing it never reaches its audience. It is crucial for postal communications because of the time it takes and the nature of the material they send.

door to door mail drop delivery

Nonetheless, postal mail is often prone to delay or inaccurate delivery without optimisation, and it’s only sometimes the business’s fault. The good news is that there is compensation from Royal Mail for any mistakes the postal service provider makes.

But, most businesses need to learn the basics for filing a claim for Royal Mail compensation, and this article aims to rectify that problem. Here, we discuss everything you need to know about getting compensation for your business mailers.

When Can You Apply For Compensation From Royal Mail?

Royal Mail offers one of the most secure ways to send postal mail for your business and personal correspondence. But, every system is flawed, and even Royal Mail may sometimes fail to deliver from time to time. Fortunately, business organisations and individuals can access compensation from Royal Mail in case of failed delivery fulfilment.

However, you still get compensation from Royal Mail whenever it fails to make a delivery. There are specific cases or scenarios when Royal Mail deems it necessary to pay compensation to its customers.

You are entitled to compensation from Royal Mail in the following situations or scenarios.

  • Delayed delivery
  • Failure to obtain the recipient’s signature
  • Damaged item or property
direct mail operations

Royal Mail Compensation For Delayed Delivery

Delivery Delay is one of the common reasons to file for a Royal Mail Compensation claim.

However, not all delivery delays qualify for compensation because of some basic requirements. Your business mailer is eligible for compensation due to delivery delay only if it meets certain conditions.

The following Royal Mail products are eligible for compensation from Royal Mail in the case of delayed deliveries.

  • 1st class stamped mail
  • 2nd class stamped mail
  • 1st class Royal Mail Signed For mail
  • 2nd class Royal Mail Signed For mail
  • Royal Mail Special Delivery Guaranteed by 1 pm
  • Articles or mailers for the blind

Your 1st and 2nd class mailers are only eligible for compensation under Royal Mail’s retail policy if it’s from a VAT-exempt account. Another condition for availing compensation from Royal Mail is that the delivery fulfilment must not use any other postal operator. Only Royal Mail must handle your mailers from the moment they leave the hands of the sender to the final delivery to the recipients.

However, the mailer is eligible for compensation from Royal Mail if the postal operator uses Royal Mail to send an item. In such cases, the postal operator becomes the sender, and the standard conditions for compensation apply to them.

When Can You Get Compensation From Royal Mail For Delayed Deliveries?

Your business mailer is eligible for compensation under certain conditions defined by Royal Mail. It states the exact delay in delivery time for which you can get Royal Mail compensation for delayed delivery.

Delivery Delay Without Royal Mail Redirection

You can apply for Royal Mail compensation if the mailer is undelivered three working days past the due date. However, this time limit does not apply if the mailer uses a Royal Mail Redirection Service.

Delivery Delay Compensation For Royal Mail Redirection

You can expect a longer delivery if the mailer you send uses a Royal Mail Redirection service. As you know, the redirection service involves redirecting or forwarding the mail to a new address which may take additional time. In this case, you can apply for compensation from Royal Mail only after a minimum of six working days past the due date.

Delivery Delay Compensation For Royal Mail Special Delivery Guaranteed By 1 pm

With a Royal Mail Special Delivery Guaranteed by 1 pm, you can apply for Royal Mail compensation after just 24 hours past the due date. Moreover, you can get substantial delay compensation if Royal Mail fails to deliver or make a delivery attempt seven days after the due date.

It is worth noting that this substantial delay compensation from Royal Mail differs from standard refunds. It would be best to remember that there can be an additional delay period for your mailers during Christmas and New year time.

The additional delay period is two (working) days for Royal Mail’s redirection services. Fortunately, this does not apply to Royal Mail Special Delivery Guaranteed by 1 pm. It means you can get compensation from Royal Mail for delivery delays even if you post it during Christmas and New Year.

When Are You Not Eligible For Royal Mail Compensation For Delayed Deliveries?

You are only eligible for compensation from Royal Mail for delay if the mailer reaches its destination. But you still have the option to get compensation for losing your mailer. Similarly, your business can only claim for timely delivery if it involves damaged items.

The compensation for loss or damage to mailers is different from delivery delay compensation. However, suppose the mailer arrives late with damage or part loss. In that case, you may be eligible for compensation from Royal Mail for delayed delivery and damage/loss.

But it’s best to go through the damage or part loss policy before claiming compensation from Royal Mail for your mailers.

What Is The Delay Period For Claiming Compensation From Royal Mail?

The delay period for claiming compensation from Royal Mail can change depending on the postal service you use. Use the following table to determine the delay period for different mailing services offered by Royal Mail.

Royal Mail Postal Service Delay Period For Claiming Compensation
1st class stamped mail. Minimum 3 working days (after the due date.)

(Minimum 6 working days for Redirected Mail)

2nd class stamped mail. Minimum 3 working days (after the due date.)

(Minimum 6 working days for Redirected Mail)

1st class Royal Mail Signed For mail. Minimum 3 working days (after the due date.)

(Minimum 6 working days for Redirected Mail)

2nd class Royal Mail Signed For mail. Minimum 3 working days (after the due date.)

(Minimum 6 working days for Redirected Mail)

Royal Mail Special Delivery Guaranteed by 1 pm. Minimum 1 working day after the due date.

It is worth noting that the definition of “working days” can also change from one postal service to another. For example, the working days for Royal Mail Special Delivery Guaranteed by 1 pm include any day that isn’t a public holiday, Sunday or Saturday. But Saturdays are a working day for claiming Royal Mail compensation if you purchase a Saturday guarantee service.

What Is The Royal Mail Compensation Claim For Delayed Deliveries?

An essential question about Royal Mail compensation is likely what is the compensation amount for delivery delays. Use the table below to determine the standard payment for delivery delays for different Royal Mail services.

Royal Mail Postal Service Standard Royal Mail Compensation Royal Mail Substantial Delay Compensation
All retail mailing services(including redirection service.) Book of 1st Class Stamps Not Available
Royal Mail Special Delivery Guaranteed by 1 pm. £5 £10

Essential Evidence For Claiming Compensation From Royal Mail For Delivery Delays 

There are some fundamental pieces of evidence you must provide Royal Mail when filing for a delivery delay claim. You must submit a list of the necessary evidence to claim compensation from Royal Mail, including the following details.

  • Names of the claimant, sender, and addressee.
  • Addresses of the claimant, sender, and addressee.
  • Type of Royal Mail service or product used for the mail.
  • The place and date of posting.
  • Proof of the posting date, such as the postmark, posting certificate, and letter date.
  • Product documentation for Royal Mail Special Delivery Guaranteed by 1 pm.
  • The date of delivery and proof for the same.
  • The postage method, such as stamps.
  • The postage amount you paid.

Besides the essential evidence you see above, you may have to provide additional proof to claim compensation from Royal Mail. Typically this includes providing a written statement that contains all the necessary information for the claim and the claimant’s declaration. Royal Mail may also require an explanation to support the information you provide them.

Royal Mail Compensation For Loss

Another common reason to claim compensation from Royal Mail is the loss of the mailer. The addressee receives the mailer for delayed deliveries even past the due date. In claim compensation for loss, the addressee never receives the mailer.

All Royal Mail products eligible for delayed delivery compensation are also suitable for claim compensation for the loss of mailers. You can claim  Royal Mail compensation for the following products or types of mailing services.

  • 1st class stamped mail
  • 2nd class stamped mail
  • 1st class Royal Mail Signed For mail
  • 2nd class Royal Mail Signed For mail
  • Royal Mail Special Delivery Guaranteed by 1 pm
  • Articles or mailers for the blind

You must use a VAT-exempt account to send your mailers as you do for delayed delivery compensation. Royal Mail must complete the entire mail fulfilment process if you want to claim Royal Mail compensation for lost mailers.

When Are You Not Eligible For Royal Mail Compensation For Loss?

Your mailers do not automatically qualify for compensation from Royal Mail for loss if it fails to deliver the mail within a specified period. Following are some instances where a mailer does not qualify for compensation for loss of mailer.

Contrary Evidence 

Typically, you can claim compensation from Royal Mail for the loss of a mailer after ten working days for standard Royal Mail products. In the Guaranteed by 1 pm service, you may file a claim for loss after five working days from the due date.

But if any evidence contradicts your claim for loss, you can not get compensation. Hence, it is best to check your mailer’s status with the postal service provider before claiming compensation from Royal Mail for loss.

Successful Delivery By Royal Mail 

Sometimes Royal Mail may deliver the mailer after ten (working) days (5 working days for Royal Mail Special Delivery Guaranteed by 1 pm). If that happens, you can not claim compensation from Royal Mail for loss. However, you can file a claim for delayed delivery. And if you receive the mail with that damage, you can file a separate damage claim too.

What Is The Waiting Period For Claiming Compensation From Royal Mail For Loss?

One of the most crucial things for effectively claiming compensation from Royal Mail for loss is knowing when to file the claim. The sooner you file the claim for loss, the sooner you can get claim compensation. But, file for compensation claim too early, and Royal Mail will reject your claim for loss. Use the following table to determine how to file a compensation claim efficiently.

Royal Mail Postal Service Waiting Period For Claiming Compensation
1st class stamped mail. Minimum ten working days (after the due date.)
2nd class stamped mail. Minimum ten working days (after the due date.)
1st class Royal Mail Signed For mail. Minimum ten working days (after the due date.)
2nd class Royal Mail Signed For mail. Minimum ten working days (after the due date.)
Royal Mail Special Delivery Guaranteed by 1 pm. Minimum five working days (after the due date.)

Here also, the working days are calculated similarly to the way we discussed in the case of Royal Mail compensation for delivery delays.

What Is The Royal Mail Compensation Claim For Loss?

To claim compensation from Royal Mail for loss is to file the claim within 80 calendar days from posting. Royal Mail will not accept any claims you file after this time limit and has no legal obligation to do so. In other words, any legal liability the postal service provider has on your mail ends after 80 days.

According to Royal Mail, you must file a claim for loss as soon as possible so that it can make the necessary enquiries regarding your mail. Both the sender and recipient can claim compensation from Royal Mail for loss. But if both parties file the claim, only the sender will receive compensation from the postal service provider.

Both parties must provide the same information or evidence for processing the claim. Generally, you can expect a reply for the Royal Mail compensation claim for loss within 30 calendar days. And if Royal Mail cannot finalise the compensation claim, it will contact you with an update during this period.

All Retail Royal Mail Service Except Special Guaranteed Service

The Royal Mail compensation claim for loss is slightly more complex than the claim for delayed deliveries. Royal Mail splits the claim for loss for standard retail services into three different categories, and they are as follows.

  • Items or mail with no intrinsic value.
  • Items or mail with inherent value but with only essential evidence.
  • Items or mail with intrinsic value with basic and additional evidence.
Intrinsic Value And Evidence Royal Mail Compensation
Items or mail (with no intrinsic value.) 6 First Class letter stamps.
Items or mail with intrinsic value but with only essential evidence. 6 First Class letter stamps.
Items or mail with intrinsic value (with primary and additional evidence.) A standard postage refund and compensation that matches the actual loss of the customer. The maximum payable is £20 or the item’s market value (whichever is lower).

Royal Mail Special Delivery Guaranteed By 1 pm

The Royal Mail compensation for loss of Royal Mail Special Delivery Guaranteed by 1 pm includes a full fee refund. Besides that, you also receive claim compensation depending on your actual loss. Here, the value of substantial compensation is the lowest among the maximum compensation you purchase or the item’s market value.

Evidence For Claiming Compensation From Royal Mail For Loss

The primary evidence you must provide Royal Mail for a loss claim is the same as the essential evidence for delivery delays. Besides that, you may need to provide additional evidence for Royal Mail compensation, including the following.

  • A certificate or proof of posting
  • A Horizon certificate or proof of posting
  • Original receipt of the item
  • Bank/credit card statement
  • Invoices
  • PayPal records
  • Auctioneer’s valuation
  • Manufacturing or repair costs
  • And more.

Royal Mail Compensation For Damage Or Part Loss

With Royal Mail, you can also claim any damages or part loss to your mail. The same standard postal services we discussed in the case of delayed deliveries and loss of mail are eligible for this claim too. It means you can request claim compensation from Royal Mail for the following postal services.

  • 1st class stamped mail.
  • 2nd class stamped mail.
  • 1st class Royal Mail Signed For mail.
  • 2nd class Royal Mail Signed For mail.
  • Royal Mail Special Delivery Guaranteed by 1 pm.
  • Articles or mailers for the blind.

You can get Royal Mail compensation for damage or part loss if your mailer could get damaged while in the custody of Royal Mail. Moreover, the damage should reasonably compromise the mail item. In other words, your item must be free from any physical wear must exist before mailing your item to access the compensation.

When Are You Not Eligible For Royal Mail Compensation For Damage Or Part Loss?

You can not access Royal Mail compensation for damage or part loss in the following situations.

  • Any cosmetic damage to the mailer’s packaging or envelope.
  • Improper packaging does not protect the content of your mail from regular transit.
  • Lost items (but you can access compensation for loss in this case.)
  • Damages to the content of the mail before handing it over to Royal Mail.

What Is The Royal Mail Compensation Claim For Damage Or Part Loss?

Like Royal Mail compensation for loss, you must file a claim within 80 calendar days of posting the item. The intrinsic value of the item and evidence play a crucial role in determining the claim value of your item.

All Retail Royal Mail Service Except Special Guaranteed Service

Intrinsic Value And Evidence  Royal Mail Compensation
Mail with no intrinsic value. 6 First Class letter stamps.
  6 First Class letter stamps.
Mail with intrinsic value with basic and additional evidence. The maximum payable is £20 or the item’s market value (whichever is lower).

Royal Mail Signed For service’s maximum claim value is £50.

Royal Mail Special Delivery Guaranteed By 1 pm

The compensation for Guaranteed service for damage and par loss is the same as the one we discussed for the claim for loss. It includes a fee refund and a Royal Mail compensation depending on your loss.

How To Use Direct Mail Automation To Avoid Damage, Loss, Or Delays To Your Mail?

Accessing Royal Mail compensation for your business mailers should ideally be your last resort. The best business communication or marketing approach is accurately delivering the mailer on time. And the best way to do this is to use PostGrid’s direct mail automation tool.

Our advanced direct mail API enables businesses to ensure accurate delivery of their mailers. As a result, you can consistently deliver your mail on time. Moreover, our automated solution uses the best quality papers and secure handling to minimise damage. It ultimately leads to effective business communication and fewer Royal Mail compensation claims for your business.

There are numerous benefits to modernising and automating direct mail for your business. It can even help with minimising Royal Mail compensation claims. Some of the capabilities that PostGrid offers that can help streamline your business mailing operations include the following.

CRM-Based Personalisation

PostGrid’s direct mail automation software can connect seamlessly with your CRM solution. It can then use the data from your CRM to print accurate addresses onto your mailers. By doing so, our tool allows you to ensure valid and standardised addresses streamlining the delivery process. With fewer delays due to address errors, you don’t have to waste valuable time on Royal Mail compensation claims.

Bulk Mailing

Our address automation tool also supports bulk mail capability. It allows you to use a CSV file for sending personalised bulk mail for your business. PostGrid’s bulk mailing services will enable you to send thousands of business letters in a single go without any manual errors. It allows you to send many letters accurately and avoid needing Royal Mail compensation claims.

Additional Features

PostGrid’s direct mail automation software has numerous features that optimise your mailing process. Some other attractive features of PostGrid that can help your business minimise the number of Royal Mail compensation claims include the following.

  • Access to mailing history
  • Standard mail tracking
  • Barcode tracking
  • Template gallery and editor
  • Advanced security compliances, including GDPR

Want to avoid the lengthy process of applying for compensation from Royal Mail and optimise your mailing process with direct mail automation? Sign up for PostGrid’s automated solution now!

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Thursday, February 16, 2023

Thank You for Your Hard Work

Top 10 Ways to Say 'Thank You For Your Hard Work' to Employees?

69% of employees say getting rewards and recognition from their company keeps them going! 

Another study shows 53% of employees state they would stay with their employers longer if they appreciated their workforce. Saying an occasional thank you for all your hard work to your employees can pay off in several ways, from higher engagement and efficiency to a positive work environment!

personalized gifts

Appreciating employees makes them feel you value their work. It indicates how significant their role is in the company, helping you retain your loyal employees and boost their morale!

Read on to uncover the best ways to say thank you for your hard work to employees and build strong internal relationships to drive your business forward.

What Is the Significance of Employee Recognition Within Companies?

It is difficult to fill positions with suitable employees. The HR department goes through meticulous screening processes and spends weeks interviewing candidates to find the right match!

Once you form a team, it makes sense to want to retain them for several years. And sending them thanks for your hard work message is the best way to accomplish this motive!

Consider the following statistics to understand why sending a thank you for your hard work note to employees is essential:

  • Employee recognition helps reduce turnover by 31%.
  • Organisations with an engaged (and appreciated) workforce earn 21% more profits than their competitors.
  • Promotions increase employee retention rates by 70%.

Appraising your employees is not enough because it only reflects your indirect appreciation toward them. Try being more upfront while acknowledging your employees with a thank you for your hard work message to make them feel special.

Your company can generate higher revenue and attract more high-quality customers when your daily functioning is smooth! Remember that employees represent your brand when they interact with third parties, making it essential their goals align with yours!

A simple team thank you for your hard work can go a long way. It signifies how much you care about the people you associate with—leaving a positive impression on suppliers, customers, and other stakeholders.

direct mail operations

Top 10 Methods to Say ‘Thank You For All Your Hard Work’ to Employees

Providing an excellent employee experience requires consistency. It is not a standalone and one-time process! Try using the following ways to praise your employees with a thank you for your hard work message in a timely and constant manner.

#1 Send Personalised Acknowledgement Letters

You already know how personalisation works for customers—it helps you grab their attention and keep them hooked! Custom messages allow you to beat the thousands of generic ads floating around on the internet and form personal bonds. Luckily, it works the same way for connecting with employees!

You may draft a personalised thank you for all your hard work note for employees to establish emotional connections with them. Make them feel they are an integral part of your business, a family member!

Though you have multiple options to say thank you for your work to employees, nothing beats direct mail! They would be more thrilled to get a letter in their mailboxes than see an email on their work screens. Here are a few thank you for all your hard work quotes to use for your letter

  • Thank you for being with us on this incredible journey, and we look forward to working with you for many more years!
  • It is exceptional how you handle every project efficiently and punctually. We want to thank you for all your hard work for this company from the day you joined us.
  • You are an innovator who accepts challenges and delivers impeccable results. We are thrilled to have you as a part of our team!
  • We are fortunate to have employees like you who continue to exceed our expectations.

If you need help drafting a thank you for the hard work message, find below a sample:

Letterhead

Date: 02 January 2023.

Gale Evans

71 Manchester Road

SOUTHAMPTON

SO53 5PD

Dear Gale,

We write this letter to thank you for all your hard work and dedication toward Fly High. I remember you since the days you were training to be a part of our team, and you have outgrown all my expectations. Great job!

I have not seen such an exceptional talent for a long time. Your contributions, ideas, and efforts are not unnoticed because our company takes nothing for granted. We want to make this experience memorable for you!

Find the attached tickets to the New Wildlife Forest Park for you and your family. We hope you have a good time!

Kind regards,

Eric Pearce

Senior Manager (Training and Recruitment).

This thank you for your hard work letter has several pros, like

  • It is from a person in an authoritative position, making the message more impactful.
  • It is a custom message that addresses the reader 1:1 and recalls past experiences.
  • It mentions some perks for the employee apart from appreciation.

There are no restrictions regarding what you should offer to your employees—it depends on the years an employee has spent with your company and your overall budget. Sometimes, sending a simple thanks for your hard work letter every two or three months can do the job!

#2 Mail Handwritten Postcards to Employees

Direct mail enables companies to communicate with their employees through eye-catching items. But the postcard vs letter debate can make it confusing!

Which direct mail format is more suitable to say thank you for your hard work to employees?

Let us look at the comparison between postcards and letters:

Letters Postcards
  • Acknowledge qualities and contributions.
  • Year-end gratitude and work reflection.
  • Anniversary milestones.
  • Information regarding how the employee’s hard work directly contributed to your goals.
  • Saying ‘thank you for all your hard work’ without waiting for an occasion.
  • Birthday wishes.
  • Anniversary wishes.
  • Short notes to appreciate an employee’s work on a specific project.
  • Recognition of their contributions to helping the company close a deal.

You can use postcards to send handwritten thank you for all your hard work quotes, like

Dear Sandra,

We thank you for your hard work and prompt attention to help us seal the BHP Group project. It would not have been possible without your incredible ideas and constant client meetings to back us up.

Thank you again!

Regards.

Direct mail postcards are apt for such short messages. You can have a senior executive handwrite them or sign them personally.

If you find launching a direct mail campaign overwhelming or exhausting, try PostGrid’s direct mail services to automate your tasks. PostGrid can help you draft your ‘team thank you for your hard work’ postcards or letters, print them, and ship them to your employees!

#3 Craft Recognition Emails 

You can send ‘thank you for your hard work’ emails to creditworthy and highly-engaged employees. Try developing a system to recognise the employees who contributed the most over a specific period, say a week or month.

Your emails must not look formal as a work email. It should be personal and customised! Like direct mail messages, emails should also come from an authoritative person in the company! It adds more value to the ‘thank you for all your hard work’ note and makes employees feel acknowledged.

Emails are convenient and quick, allowing you to use them for frequent correspondence. For example, you may send automated messages to employees after every few days discussing their contributions and thanking them.

Find below a sample:

‘Our company achieved 5x higher goals than expected this month. Thank you for your hard work! Let us keep it going!’

It is a perfect example of a short and sweet email you can drop for all employees and not wait for an occasion.

#4 Conduct a Corporate Gifting Program for Employees 

Corporate gifting for potential and existing customers is not new, primarily in B2B companies. But it can also benefit your employee rewards campaigns!

You can appreciate your employees with a ‘thank you for your hard work’ message by sending them gifts occasionally. For example, you can send coffee mugs, apparel, speakers, kitchen appliances, books, etc., to express gratitude and maintain healthy employer-employee relationships.

Sending non-tangible gifts with catchy thank you for all your hard work quotes is also a popular employee appreciation strategy. You can automate mailing campaigns with PostGrid to send postcards with custom QR codes. These codes can redirect employees to online gifting platforms, wherein employees can select and order their preferred gifts.

It helps you honour your employees’ preferences and say ‘thank you for your hard work’ by gifting them something thoughtful!

Please note that PostGrid works with a reputed network of commercial printers that can help you execute your corporate gifting. Click here to get in touch with us!

#5 Organise Fun Outings

Instead of gifting physical products with a ‘thank you for your hard work’ message, how about gifting your employees an experience? You can send them vouchers, tickets, or coupons to enjoy valuable time with their family and friends.

It is one of the best ways to say ‘thanks for your hard work’ to employees by helping them live moments they would miss out on, primarily because they are busy at work most time.

Some options are

  • Fun-park passes
  • Opera tickets
  • Movie tickets
  • Family zoo passes
  • Museum or planetarium bookings
  • Restaurant gift cards
  • In-store shopping vouchers

PostGrid’s direct mail automation solutions can help you create custom QR codes or pURLs to redirect employees to redeem their digital tickets or passes. You can print them on small-sized postcards and send them to employees with unique ‘thank you for all your hard work’ quotes to motivate them.

#6 Celebrate Employee Holidays

You may include work recognition holidays in your business calendar. Celebrating these days helps you say ‘thank you for all your hard work’ to employees to make them feel valued. For example, you can organise an event in your office on National Employee Appreciation Day, which falls on March 3, 2023.

Another idea is to celebrate World Gratitude Day on September 21 to express appreciation toward your employees. You can also send them a ‘thank you for your hard work’ note via direct mail with a small gift to make this day more memorable. The idea is to use these occasions as a bonding opportunity in your workplace.

You can use PostGrid to send appreciation postcards or letters automatically on these days with triggered mailing campaigns.

All you have to do is set the dates in advance, and our automated solutions can process the items on your behalf.

#7 Offer Year-Long Subscriptions

Paying for yearly subscriptions is an excellent method to say ‘thanks for your hard work’ to employees. It shows you believe in appreciating their dedication and constantly rewarding them.

These subscriptions are suitable to keep employees hooked for a long time. Some examples are

  • Books
  • Magazines
  • Clothing
  • Meal services
  • Entertainment streaming
  • Fresh plants or flowers
  • Dry cleaning
  • Subscription kits of consumables (coffee, wine, snacks, etc.)

Since these subscriptions are yearly, you can set up a triggered campaign with PostGrid. Send a ‘team thank you for your hard work’ note with mail items, including extension or renewal notices using our direct mail API.

#8 Publicly Appreciate Employees On Your Website and Social Media

Your social media accounts and website are your public digital platforms. They help you communicate with your audience, post information about new products, announce events, etc. So why not use these channels to say ‘thank you for your hard work’ to employees?

It allows you to appreciate and recognise your employees openly. Such public appreciation can help lift their confidence and encourage them to keep up their enthusiasm.

You can post attention-grabbing and genuine thank you for all your hard work quotes for your employees. It also gives your audience a chance to know your team and get a peek into your work culture!

#9 Announce Employee of the Month

The employee of the month tradition helps companies acknowledge and celebrate their employees’ contributions in front of all teams or departments. Acknowledging their effort and saying ‘thank you for your hard work’ officially helps engage and motivate other employees.

You can introduce specific standards for picking an employee as the player of the month or allow the managers to vote. Developing a fair system is essential to let all employees participate equally.

Once you pick your employee of the month, you can send them a thank you for your hard work message with a gift voucher via direct mail.

#10 Offer Small Perks and Improve Working Conditions

It does not matter how many gifts you send to your engaged employees or how often you send a thanks for your hard work note. Your employee retention comes down to the way you treat your employees.

Try offering them perks, like extra paid leaves, reasonable working hours, more holidays around Christmas, etc. These are small benefits they can remember and cherish.

You can adopt a positive work attitude to say ‘thank you for your hard work’ to employees and treat them with respect. These small efforts from your company can help retain employees, get the best out of them, and improve overall productivity!

Tips to Help You Send Creative ‘Thank You For Your Hard Work’ Messages

Your ‘thank you for all your hard work’ notes work differently than formal letters. Try to write your letters in the first person and maintain an informal tone.

Keep It Brief

Do not add words or sentences in your letter that signify mystery. Get to the point in the first sentence by adding ‘thank you for all your hard work’ quotes at the start.

Keep your letter concise with a maximum of two to three paragraphs. The note must fit on one page.

Pen Down Specific Details

Thanking your employees using generic messages may not be the worst idea. But, try getting into the details to thank them for specific occasions.

The employees must be clear about the purpose of your appreciation, helping them value your ‘thank you for your hard work’ message more!

Make Your Letter Memorable

You can customise your letters with real-life experiences and examples. If you remember some moments you want to share, include them in your note to add a personal touch.

You may also make thank you for all your hard work letters humorous. It enables employees to remember your effort to make them laugh and feel appreciated!

There are no hard and fast rules regarding what you can add to your letters. You can be creative and include the thank you for all your hard work quotes you like. The only thing to remember is to leave the formal language behind and not make the letter sound like a report.

Proofread Your Messages

It is always advisable to proofread your letters a few times before printing and mailing them. This practice helps you save money and time by letting you send error-free messages and accomplish the campaign goals.

Proofreading is the best way to ensure yours thank you for your hard work note feels personal instead of a mere corporate program.

Automate Your Employee Recognition Campaigns With PostGrid’s Direct Mail Solutions

PostGrid caters to all industries, like financial services, insurance, real estate, retail, etc. You can integrate our API into your CRM and plan a campaign in a few minutes. Our direct mail API and dashboard can help you draft, print, and ship mailers with the click of a button!

We recently helped a client in the life insurance sector send 1,500 thank you for your hard work postcards to their employees across the country. They wanted to create unique direct mail items that their employees could save for years. 

PostGrid’s pre-designed templates helped them craft postcards with custom imagery. They added some thank you for all your hard work quotes based on real-life interactions with the employees—making the postcards more appealing!

We also helped them verify their employees’ mailing addresses to ensure zero mail returns. It allowed them to manage their costs better and save time and effort. 

The client wanted to launch the campaign within a few days, and PostGrid’s 2-business day SLA helped them plan and execute it within the said timeframe!

Our direct mail solutions provide many more features, like variable data printing, data security, and per-piece tracking. It enabled the client to say ‘thank you for your hard work’ to employees without interrupting their day-to-day work or spending on unnecessary expenses. 

Here are more features that help PostGrid make direct mailing effective, affordable, and successful for clients:

  • Hubspot integration
  • List compilation and importing
  • Delivery status reporting
  • Campaign insights
  • Template editor
  • Retargeting campaigns

Conclusion

Your employees help you build and function your business smoothly. They are the face of your brand, representing your vision and mission. Sending them a short team thank you for your hard work note can help you form strong connections that go a long way!

It helps you retain your best talent and help them grow! We hope this blog helped you with several ideas you can use to appreciate your deserving employees frequently.

PostGrid’s direct mail services assist you in drafting, printing, and distributing your thank you for all your hard work letters. You can use our all-in-one solutions at the lowest rates without making long-term commitments.

Also, you can send any number of direct mail items. Our API and software are scaleable and can accommodate all your requirements.

Request a demo to see how you can send ‘thank you for your hard work’ mailers to employees using PostGrid—conveniently and quickly!

automate direct mail

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Thursday, February 2, 2023

Mail Delivery Business

How Do Mail Delivery Business Solutions Help Companies Ship Their Mailers Effectively?

How often do you send out mailers like cheques, invoices, client contracts, statements, etc.? 

Daily?  Once a week?

We understand it is daunting and time-consuming to print these items, stuff them into envelopes, and take them to the Post Office. So we have an advanced solution for you—a mail delivery business service!

standard envelope sizes uk

It allows you to prepare your envelopes and packages according to the Royal Mail guidelines and ship them efficiently. And you can save tons of money, time, and effort during the process! 

This blog discusses the significance of using the services of a mail delivery business to send your mailers on time and avoid postal returns. 

Let us dig in!

How Does a Mail Delivery Business Help You?

70% of recipients say receiving mailers makes them feel valued! Most direct mail items stay in a household for nearly 10.4 days, making them one of the most long-lasting marketing materials!

It is a no-brainer that sending direct mail pieces can help you boost your customer relationships!

But what about the legwork that comes with conducting a direct mail campaign? It is when a mail delivery business comes in!

These solutions enable companies to send their presorted, unsorted, personalised, transactional, and marketing mailers effortlessly! A business mail delivery completes various tasks, like affixing postage, attaching labels, etc., on your behalf to help you increase efficiency.

You can choose an offline vendor that picks up the mailers from your office and ships them on your behalf. Or you may employ PostGrid’s automated print and mail delivery business to perform all activities simultaneously and get all-inclusive rates!

direct mail operations

What Are the Steps to Prepare and Ship Items Via the Postal Services?

Companies undertake several steps to draft, print, and ship documents and marketing items to customers and prospects. 

Here are the steps followed by how an online mail delivery business like PostGrid helps automate them: 

  • Design Your Mail Items and Add Variable Data

Print and mail processes start with designing the artwork for your mailers! Imagine you are a real estate business that wants to prepare home inspection reports or purchase agreements to send to your clients. 

Without a mail delivery business, you would instruct your designer to prepare a layout. You may use this template for future mailings or design a new one later. Either way, it is time-consuming and expensive. 

An effective business mail delivery solution helps you prepare your documents quickly. You can use the software version or integrate our API into your system to fetch customer data in seconds and auto-fill all the details. 

PostGrid offers pre-built templates and variable data printing for all items, enabling you to send personalised mailers without spending extra money or resources!

  • Print Mail Pieces

Companies can take several approaches to print their transactional, compliance, and advertising mailers, like

  • Investing in a high-tech printer to produce items in-house
  • Placing orders with a local printer
  • Outsourcing print and ship tasks to a business mail delivery vendor like PostGrid

The first option can be expensive and unprofitable because you invest more than you get back. It wastes your staff’s time and hampers productivity. Unlike using a mail delivery business, you also spend for the printing and sorting equipment’s maintenance. 

The second option is better than the first one—but it does not help you ship your orders like a mail delivery business solution. Most local printers instruct you to send them your artwork and ship back the printed mailers to the office. Companies must conduct the shipping process in-house, which adds to the total costs and prevents them from achieving their objectives.

Thankfully, a business mail delivery solution helps you skip these issues. It allows you to print your mailers in any volume and ship them instantly via Royal Mail. You need not do anything manually or spend extra to fulfil your tasks. 

  • Compile a Mailing List

Companies must draft an accurate mailing list before every campaign, and a mail delivery business can simplify the job! 

For instance, imagine an eCommerce company that wishes to execute a marketing campaign to promote its Christmas discount sale. They have various offers for their customers, like buy one get one, 25% cashback, redeemable coupon points, etc. It needs a targeted mailing list to connect with the relevant prospects and improve their ROI!

In-house mailing can strain their budget and cause unnecessary expenses instead of helping them generate profits. But they can reverse the effects by outsourcing their activities to a business mail delivery solution like PostGrid. 

Our direct mail services allow businesses to compile a segmented mailing list from scratch. They can select their favourable demographics, like age, gender, income, location, etc., and we can help them create a responsive prospects database!

  • Affix Stamps, Labels, and Tracking Codes

Once you get your printed promotional materials, it is time to attach the correct postage and the address labels. Some companies also presort their items and affix tracking codes to get discounts from postal services. 

If you do not employ a mail delivery business, your staff must complete these manual tasks in-house. It causes low employee morale and decreased efficiency. 

PostGrid’s online print and mail delivery business provides complete mailing fulfilment and assists you with the above activities. You can draft your mailers on our platform, upload a mailing list, and place your order—and we can take care of the rest!

  • Ship the Items Via Royal Mail Services

Royal Mail offers several shipping services to allow you to send your mail pieces according to your preferences. These solutions provide varied features and speed to suit your ever-changing requirements. 

An efficient automated mail delivery business like PostGrid helps you ship faster—at the lowest prices possible!

  • Tracking and Reporting

It is almost impossible to track your sent mailers if you launch an in-house campaign. But, a business mail delivery service helps you get real-time updates to stay informed and connect with the recipients promptly.

PostGrid’s direct mail API allows companies to access their campaign analytics and insights. These reports help them improve their upcoming campaigns and get better results every time! 

Different Royal Mail Services to Ship Your Items Smoothly

A mail delivery business enables companies to ship their mail pieces using several Royal Mail services. Below, we have enlisted some options to help you make an informed choice:

1st and 2nd Class Mail

1st and 2nd Class Mail options let you ship letters and packages up to 20 kg! It is quick and effective, making it the most commonly used postal service. Senders get online delivery confirmation for all parcels, helping them keep accurate records.  

Efficient business mail delivery services help you send 1st and 2nd Class Mail items effortlessly. They complete the legwork and pass on the benefits to you! 

Other features of these mailing classes include

  • Saturday deliveries
  • No minimum volume requirements
  • Delivery is within one to two business days only
  • Eligible for the Royal Mail Signed For service

PostGrid’s online mail delivery business ensures you ship your 1st and 2nd Class Mail within a specified time frame. It helps you plan and execute your campaigns accurately!

Royal Mail 24 and 48

These Royal Mail services for business mail delivery enable companies to send their mailers in bulk. They offer cost-effective rates, helping you conduct a large-scale campaign without worrying about the prices. 

The delivery aims for Royal Mail 24 and 48 are one to two business days. You can avail yourself of online delivery confirmation for all items with a GPS map by using this mail delivery business option.

Other features include

  • You can assign a safe place for the carrier to leave packages if the recipient is unavailable
  • Free mailer collections on spending £17,000 yearly
  • Signature on delivery

Royal Mail Tracked 24 and 48

These Royal Mail solutions for business mail delivery help you send packages weighing up to 30 kg within two working days. 

Royal Mail Tracked 24 and 48 help track your items from their origin to their respective destinations! You get many helpful features, like

  • In-flight delivery
  • Free collection and management reporting
  • Estimated date and time of delivery via SMS or email updates
  • Online delivery confirmation (GPS map)
  • Free Sunday package delivery for Tracked 24

This Royal Mail option to help you avail of business mail delivery is one of the excellent ways companies can streamline and control their tasks!

Royal Mail Special Delivery Guaranteed by 9 AM and 1 PM

If you want to send something urgently, an effective mail delivery business helps you ship your mailers via the Special Delivery Guaranteed option. You can only send mail up to 2 kg if you select an arrival time of 9 AM. Afternoon deliveries by 1 PM allow you to ship up to 10 kg. 

You get many features to use this service for your business mail delivery, like

  • Signature confirmation
  • Moneyback guarantee
  • Tracked to the destinations
  • Email or SMS delivery notifications, etc. 

Benefits of Using a Mail Delivery Business for Your Shipping Processes

Streamlining your shipping tasks with a mail delivery business is advantageous to companies for many reasons, like

Improve Customer Relationships

Personalised marketing items to your existing and potential customers help you form the foundation of a long-term relationship. You can win over people by making them feel special and appreciated. And mailing a handwritten letter or postcard is the best way to go!

An automated mail delivery business like PostGrid helps you draft, print, and ship these materials to your customers to help you maintain an impressive and reputed brand image!

Maintain Consistency In Your Print and Mail Campaigns

A business mail delivery solution allows you to send high-quality branded items with your company logo, name, contact information, etc. They represent you in front of your audience, enabling you to stay top of mind always. So the next time they want to buy something similar to your products or services, these materials help remind them of your business. 

Reduce Clerical Work

Improve internal productivity and speed by eliminating clerical work. A mail delivery business helps your staff place orders for the items they need. It helps save your employees’ time and lets them get the necessary documents or advertising mailers at their fingertips. 

More Information About PostGrid’s Automated Mail Delivery Business

PostGrid helps companies send several marketing items or documents to maintain correspondence and advertising activities. 

Here is a breakdown of how PostGrid’s online print and mail delivery business improves the performance of all departments within an organisation:

  • Developers: Our solutions can help your team of developers incorporates direct mailing into your company’s existing workflows. PostGrid lets you send triggered mail items, allowing you to ship your items to the right people at the right time! Our online business mail delivery service’s dev support and detailed API docs make it simple for you to benefit from automated snail mail. 
  • Compliance: Your compliance department can print and mail compliance notices, tax documents, contracts, etc., to customers at the click of a button. PostGrid’s online mail delivery business helps you stay audit-ready by letting you access your sent items whenever needed. 
  • Marketing: Advertising departments can send coupons, postcards, letters, newsletters, thank-you notes, etc., to customers to improve visibility and awareness. Our mail delivery business solutions assist you at all stages, from generating leads to retaining clients. 
  • Finance: Finance teams print and ship several documents, like employee pay slips, cheques, customer statements, etc. PostGrid complies with GDPR, ISO 9001, 27001, 14001, 2701, and DPA (Data Protection Act), guaranteeing your mail data security and confidentiality!
  • Customer success: You may use our online print and mail delivery business to launch loyalty programs, upsell campaigns, etc., to retain customers. Send appealing and engaging messages via PostGrid to strengthen loyalty and grow your business!

Conclusion

Sending direct mailers to your intended audiences enables companies to develop connections. And a mail delivery business lets them conduct a successful campaign without wasting money and effort!

PostGrid makes direct mailing as easy as sending an email! Everything is automated, and you only have to push a few buttons and make some selections to launch a marketing program. 

Request a demo now to learn more about our online mail delivery business and discuss your requirements in depth!

automate direct mail

Ready to Get Started?

Start transforming and automating your offline communications with PostGrid

SIGN UPREQUEST A DEMO

The post Mail Delivery Business appeared first on PostGrid UK.



Via https://www.postgrid.co.uk/mail-delivery-business/


source https://postgridunitedkingdom.weebly.com/blog/mail-delivery-business

Wednesday, February 1, 2023

What is Hybrid Mail

Hybrid Mail: What Is It, And Why Is It Important To Organisations?

The use of hybrid direct mail accelerated in the year 2020. That happened during the pandemic when Covid-19 forced companies and their employees to step out of the office environment.

It became clear that depending solely on workforce-related technology to process outbound direct mail was no longer considered the right option. As a result, customer responsiveness has been adversely affected by it. Even today, hybrid working cultures continue to exist in teams.

programmatic direct mail

Royal Mail delivered around 9.5 billion letters in 2021. Considering most of that mail was processed manually, that is still a lot of mail.

Let’s step a little forward with hybrid mailing and why it is crucial for your organisations! 

Ready to start with some basics?

Of course, you are!

What is Hybrid Mail?

Hybrid Mail provides organisations with an effective way of addressing inefficient ad-hoc mail challenges. Many sectors use hybrid mailing to streamline mail processes, including insurance, law, real estate, and property management. However, it can also result in significant savings for any business sending physical mail and wishing to be able to keep track of the process in total.

Thousands of pounds of physical mail are wasted annually by organisations that send items manually. But you can eliminate the costs of filling envelopes, franking machines, and stamps by using hybrid mail.

Yes – physical mail can still be sent by your business while being a digital one.

In other words, Hybrid Mail lets you send physical mail items, including, letters, invoices, advertising, etc. You can send such items directly from your laptops, tablets, desktop, and more, regardless of the location of your remote team.

direct mail operations

Why do Physical Hybrid Mail Solutions Serve As An Important Tool for Your Organisation?

At PostGrid, we think that hybrid mail is crucial within an organisation.

Why?

Because it drives loyalty, engagement, and trust to boost the brand authenticity while communicating to the target audience. Royal Mail Marketreach reported that around 70% of customers find that physical hybrid mail makes them feel highly valued by a brand. 

According to a survey by Jicmail, the effectiveness of physical or hybrid mail had grown by 41% at the start of 2021. Business mail is viewed 4.83 times daily and has a 9.4-day life cycle. As a result of more stringent online security, people usually skim past emails.

So, here is the answer to your question- what is hybrid mail?

However, hybrid mail solutions are not a new concept.  A rise in popularity has been observed since 2020 for this term. There have been double-digit growth rates reported by some hybrid mail providers as businesses are moving away from traditional office printing. What is the reason for now?

Back in 2020, when for many organizations, it was a challenge to have people work from home if possible. Critical outbound communications like payslips and invoices were delayed or cancelled for those relying heavily on office-based teams, processes, and equipment.

As companies began exploring their options for continuing to communicate with customers, suppliers, and employees as usual, overnight, they discovered they had no choice but to change.

Hybrid Mail again proved an ideal business continuity solution at the start of 2021 when ‘lockdown’ restrictions took place across the UK’s nations. With Hybrid mail solutions, employees can print and distribute outbound communications faster and from anywhere. It can be set up quickly, and it can be used from anywhere. 

Benefits of Hybrid Mailings

Individuals and companies benefit from hybrid mail because it simplifies the process related to sending letters. Individuals and businesses can use the service for sending and receiving correspondence, hybrid mailing campaigns, and marketing campaigns.

Hybrid mail has the following main advantages:

  1. You will no longer require printer types of equipment to send mail items.
  2. Businesses can go paperless without worrying about the store or stationery. 
  3. Mostly, sending hybrid mail items is faster than manual or conventional processes. 
  4. These type of mailings supports hybrid working businesses with remote working teams. 
  5. You can avoid long waiting times and expensive international postage costs while mailing a letter to the UK.

What Documents do Businesses Send Through Hybrid Mail Solutions?

The answer to this question is- countless documents!

From Patient Statements or appointment letters to legal documents and more. For a better understanding of how the system fits into the overall customer experience and communication ecosystem, here are a few sector-specific examples: 

Industry Documents 
Insurance
  • Insurance schedules
  • Insurance policy documents
  • Renewal Letters
  • Complaint letters
  • Policy cancellation letters
  • Welcome letters
  • And More…
Retail Finance
  • Welcome letters
  • Annual statements
  • Payment Reminder Notices
  • Payment collections
  • Invoices & Bills
  • Order Summary 
  • And More…
Financial Services
  • Adverse action letters
  • Collection letters
  • Credit risk disclosure notices
  • Privacy notices
  • Bank Statements and Transaction Records.
  • And more…
Healthcare
  • Patient or physician mailers
  • Patient medical records 
  • Clinical notes 
  • Patient Surveys immunization record 
  • Patient Financial Engagement Reimbursements 
  • And More…

How Does a Hybrid Mail Work?

With hybrid mail, you can send your letter immediately after uploading the document, depending on your provider. Below, we have outlined the process for UK Hybrid Mail: 

  1. Create the document you wish to send or upload a CSV file on a platform like PostGrid. 
  2. Select your preference for mailing services like first-class mail. 
  3. PostGrid will then print and mail your document and send it on your behalf. 
  4. You can track and measure your hybrid mail campaign. 
  5. Follow the process again in case you want to send another letter. 

To save a lot and maximise your savings – you need to set up a few moving parts properly. You can also print & mail to your hybrid mail solutions through PostGrid- by integrating an API on your computer. 

With PostGrid, you can use our HTML template editor to create your documents. For example, you might want to personalise content copy or design your contract renewal notice or a patient appointment reminder. 

For many service providers the process starts by receiving end, a third party picks up the print request, pairs it with the print request specifications, such as envelope type, postage tariff, and required inserts, and then prints the document.

However, with PostGrid, we pair up with our printing partners to work on your specific print & mail request specifications, such as letter or envelope type, printing preferences, compliance, postage rate, and inserts required, before printing them. You can also post documents and inserts by printing and enclosing them in envelopes. Your documents are paired with their inserts if required, enclosed into envelopes and posted.

With PostGrid, it is like this- You Prepare- We Print& Mail. 

It somehow unlocks many benefits, like enhanced compliance, increased brand control, output consistency, and physical mail optimisation to mail significantly cost savings. 

In short, it is a system that allows you and your team to print, sort, enclose, and mail documents from the comfort of your home in just a few clicks. 

So, with PostGrid- No faffing with printing and mailing. And, no more going through the hassles of working through office printers. Talk to us to know more about our Hybrid mail solutions!

How PostGrid Can Help You With Hybrid Mail Solutions?

With regard to hybrid mailing services, the pandemic has shown that teams require web-based technology or APIs. In PostGrid, we aim to provide the solution through our online print and mail APIs.

PostGrid, a powerful productivity tool for automating your print and mail processes, is a SaaS-based API for sending mail. We deliver scalable, end-to-end print and mailing from our secure, GDPR-compliant UK platform.

Also, PostGrid does not require any software installation, heavy investment, or license fees to connect- All you have to do is integrate our API with your system solutions. Your processes can be future-proofed to cope with changing demands through digital transformation and document through our direct mail automation.

In addition, it’s okay if your daily letter count fluctuates. Changing print preferences and seasonal demands can be handled easily. Sending one mailpiece or hundreds of thousands of pieces is possible with PostGrid’s Hybrid Mail solutions without incurring extra costs for equipment and personnel.

Our Use Case

Several digital transformation projects for inbound and outbound mail have been carried out in partnership with leading retail and eCommerce leaders for years.

The outcomes were high ROI and huge savings, and the hybrid mail solution has continuously provided operations benefits for the organization.

You can send invoices, contracts, and promotional letters from your desktop using PostGrid’s Hybrid Mail service. With an automated outbound mail process, your organization can stop manually sending mail within a few days.

Contact us to get started with your hybrid mailing solutions!

Frequently Asked Questions

  • Are Hybrid Mail Solutions GDPR compliant?

Of course! GDPR compliance is assured with hybrid mail solutions, and PostGrid adheres to strict processes, procedures, and certifications.

  • Who should be involved at PostGrid during the setup process?

Choosing the right solution requires the involvement of the operational, compliance, marketing, finance, and IT departments. Our account manager or expert would handle the process from our end. We believe that by involving experts or key personnel early in the implementation process, delays or service failures can be minimised.

  • Is it possible to remove the system if we don’t like it?

You can remove the Hybrid Mail system if you no longer need it, depending on PostGrid’s plan or package.

  • Is it PostGrid reliable?

Yes, PostGrid as a solution is highly reliable, allowing our business to manage ad-hoc customer communications more efficiently and effectively, whilst mitigating all of the risks associated with doing so internally.

  • How fast will my letters or documents arrive?

Mail delivery is dependent on the specified in the two business SLAs. From the time we receive your order, we print and enclose the envelopes the next day. You can expect your letters to arrive within 2 or 3 days.

  • Are there any size limits for documents?

Well, that’s a No! You can create mail items as per your size requirements. Also, to ensure PostGrid is as agile and efficient as possible when it comes to handling different requirements of our clients. 

  • Why PostGrid has a lower postage cost?

PostGrid helps you to consolidate production runs, leverage its buying power with affordable plans or packages, and offer more competitive rates through Royal Mail by developing postage optimization services. While other hybrid mailing or Postal services are often set up specifically for this type of activity by suppliers.

  • Can we get started without additional training?

Our API is easy-to-implement, intuitive, and easy-to-use solutions are the norm. PostGrid helps you get started with a wealth of readable materials, including API docs and Quick Guide, as well as a demo if necessary.

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Ready to Get Started?

Start transforming and automating your offline communications with PostGrid

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The post What is Hybrid Mail appeared first on PostGrid UK.



Via https://www.postgrid.co.uk/what-is-hybrid-mail/


source https://postgridunitedkingdom.weebly.com/blog/what-is-hybrid-mail

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